How to get customers forNext-Generation Utility Management Software
Where to find utility management teams in order to convert them to customers
The idea that helps Utility Management Teams
Utility Management Teams want to enhance customer service and operational efficiency. However, they can't get it because they struggle with outdated legacy systems.
Therefore, they need to use your solution, e.g. UtiliX.
Next-Generation Utility Management Software : UtiliX is a modern software solution that integrates customer service, billing, and operational functions, improving efficiency and enhancing the overall customer experience for utility providers. Of course it is much better than the stuff from UtiliSoft, or EnergyMaster!
How to find Utility Management Teams
You can get insights about the pain points of utility management teams if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where utility management teams hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of utility management teams, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Next-Generation Utility Management Software.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find utility management teams
To get started, edit the values in the following 3 input fields and click “Search utility management teams”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find utility management teams and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like utility management teams wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever utility management teams complain about their pet peeve: They struggle with outdated legacy systems.
- Good for you because this is something that you can solve with next-Generation Utility Management Software, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help utility management teams to reach their goal: To enhance customer service and operational efficiency.
They will get to know, like and trust you. Eventually, they will buy your solution: Next-Generation Utility Management Software.
EnergyUtilitiesNext-Generation Utility Management Software
Share this: