How to get customers forUtility Management Automation Software
Where to find utility managers in order to convert them to customers
The idea that helps Utility Managers
Utility Managers want to enhance operational efficiency. However, they can't get it because they struggle with manual processes for data management and customer service.
Therefore, they need to use your solution, e.g. UtiliTech.
Utility Management Automation Software : UtiliTech is a comprehensive software solution that automates operational processes, data management, and customer service tasks for Utility Managers, enhancing overall operational efficiency. Of course it is much better than the stuff from UtiliServe, or UtilityPro!
How to find Utility Managers
You can get insights about the pain points of utility managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where utility managers hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of utility managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Utility Management Automation Software.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find utility managers
To get started, edit the values in the following 3 input fields and click “Search utility managers”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find utility managers and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like utility managers wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever utility managers complain about their pet peeve: They struggle with manual processes for data management and customer service.
- Good for you because this is something that you can solve with utility Management Automation Software, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help utility managers to reach their goal: To enhance operational efficiency.
They will get to know, like and trust you. Eventually, they will buy your solution: Utility Management Automation Software.
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