How to get customers forResilience and Outage Response Management System
Where to find utility companies in order to convert them to customers
The idea that helps Utility Companies
Utility Companies want to improve energy grid resilience and response to outages. However, they can't get it because they struggle with outdated grid infrastructure and limited real-time monitoring capabilities.
Therefore, they need to use your solution, e.g. GridResilient.
Resilience and Outage Response Management System : GridResilient is a state-of-the-art software that empowers utility companies with advanced tools for enhancing grid resilience, real-time monitoring, and efficient outage response, enabling them to improve customer service and overall grid performance. Of course it is much better than the stuff from GridGuard Solutions, or ResilientGrid!
How to find Utility Companies
You can get insights about the pain points of utility companies if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where utility companies hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of utility companies, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Resilience and Outage Response Management System.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find utility companies
To get started, edit the values in the following 3 input fields and click “Search utility companies”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find utility companies and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like utility companies wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever utility companies complain about their pet peeve: They struggle with outdated grid infrastructure and limited real-time monitoring capabilities.
- Good for you because this is something that you can solve with resilience and Outage Response Management System, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help utility companies to reach their goal: To improve energy grid resilience and response to outages.
They will get to know, like and trust you. Eventually, they will buy your solution: Resilience and Outage Response Management System.
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