How to get customers forPredictive Maintenance Platform for Smart Grid Operators

Where to find smart grid operators in order to convert them to customers

The idea that helps Smart Grid Operators

Smart Grid Operators want to reduce system downtime. However, they can't get it because they have limited visibility into potential issues in the grid infrastructure.

Therefore, they need to use your solution, e.g. GridGuardian.

Predictive Maintenance Platform for Smart Grid Operators : GridGuardian uses predictive analytics to identify potential issues in the grid infrastructure before they lead to downtime, enabling smart grid operators to proactively address maintenance needs and reduce system downtime. Of course it is much better than the stuff from SmartGridPro, or GridInsight!

How to find Smart Grid Operators

You can get insights about the pain points of smart grid operators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where smart grid operators hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of smart grid operators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Predictive Maintenance Platform for Smart Grid Operators.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find smart grid operators

To get started, edit the values in the following 3 input fields and click “Search smart grid operators”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find smart grid operators and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like smart grid operators wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever smart grid operators complain about their pet peeve: They have limited visibility into potential issues in the grid infrastructure.
Good for you because this is something that you can solve with predictive Maintenance Platform for Smart Grid Operators, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help smart grid operators to reach their goal: To reduce system downtime.

They will get to know, like and trust you. Eventually, they will buy your solution: Predictive Maintenance Platform for Smart Grid Operators.

Get your first customers now!

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