How to get customers forLineFaultFixer

Where to find power grid technicians in order to convert them to customers

The idea that helps Power Grid Technicians

Power Grid Technicians want to ensure reliable electric power transmission. However, they can't get it because they struggle with identifying and resolving transmission line faults quickly.

Therefore, they need to use your solution, e.g. TransmissionGuard.

LineFaultFixer : LineFaultFixer is a state-of-the-art software tool that utilizes AI algorithms to detect and resolve transmission line faults in real-time, helping power grid technicians ensure reliable electric power transmission. Of course it is much better than the stuff from FaultFinder Pro, or GridGuardian!

How to find Power Grid Technicians

You can get insights about the pain points of power grid technicians if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where power grid technicians hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of power grid technicians, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: LineFaultFixer.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find power grid technicians

To get started, edit the values in the following 3 input fields and click “Search power grid technicians”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find power grid technicians and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like power grid technicians wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever power grid technicians complain about their pet peeve: They struggle with identifying and resolving transmission line faults quickly.
  • Good for you because this is something that you can solve with lineFaultFixer, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help power grid technicians to reach their goal: To ensure reliable electric power transmission.

They will get to know, like and trust you. Eventually, they will buy your solution: LineFaultFixer.


EnergyElectric Power TransmissionLineFaultFixer

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