How to get customers forMulti-platform Social Sales Analytics Tool
Where to find social commerce sellers in order to convert them to customers
The idea that helps Social Commerce Sellers
Social Commerce Sellers want to easily track their sales performance on various social media platforms. However, they can't get it because they find it challenging to aggregate and analyze sales data from multiple sources.
Therefore, they need to use your solution, e.g. SocialSalesTrack.
Multi-platform Social Sales Analytics Tool : SocialSalesTrack is a centralized dashboard that integrates data from different social media platforms to provide comprehensive sales performance analytics for social commerce sellers. It offers real-time reporting and optimization suggestions. Of course it is much better than the stuff from SocialInsights, or SalesDash!
How to find Social Commerce Sellers
You can get insights about the pain points of social commerce sellers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where social commerce sellers hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of social commerce sellers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Multi-platform Social Sales Analytics Tool.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find social commerce sellers
To get started, edit the values in the following 3 input fields and click “Search social commerce sellers”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find social commerce sellers and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like social commerce sellers wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever social commerce sellers complain about their pet peeve: They find it challenging to aggregate and analyze sales data from multiple sources.
- Good for you because this is something that you can solve with multi-platform Social Sales Analytics Tool, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help social commerce sellers to reach their goal: To easily track their sales performance on various social media platforms.
They will get to know, like and trust you. Eventually, they will buy your solution: Multi-platform Social Sales Analytics Tool.
E-commerceSocial CommerceMulti-platform Social Sales Analytics Tool
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