How to get customers forAuthenticAid - Social Commerce Authenticity Verification Tool

Where to find social commerce users in order to convert them to customers

The idea that helps Social Commerce Users

Social Commerce Users want to easily discover and purchase products through social media platforms. However, they can't get it because they find it challenging to discern authentic product recommendations from sponsored posts.

Therefore, they need to use your solution, e.g. AuthenticAid.

AuthenticAid - Social Commerce Authenticity Verification Tool : AuthenticAid is a state-of-the-art software tool that helps social commerce users differentiate between authentic product recommendations and sponsored posts on social media platforms. Of course it is much better than the stuff from TrustworthyTrend, or VerifyAuthentic!

How to find Social Commerce Users

You can get insights about the pain points of social commerce users if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where social commerce users hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of social commerce users, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: AuthenticAid - Social Commerce Authenticity Verification Tool.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find social commerce users

To get started, edit the values in the following 3 input fields and click “Search social commerce users”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find social commerce users and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like social commerce users wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever social commerce users complain about their pet peeve: They find it challenging to discern authentic product recommendations from sponsored posts.
  • Good for you because this is something that you can solve with authenticAid - Social Commerce Authenticity Verification Tool, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help social commerce users to reach their goal: To easily discover and purchase products through social media platforms.

They will get to know, like and trust you. Eventually, they will buy your solution: AuthenticAid - Social Commerce Authenticity Verification Tool.


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