How to get customers forSocial Media Analytics Platform for Social Commerce Sellers

Where to find social commerce sellers in order to convert them to customers

The idea that helps Social Commerce Sellers

Social Commerce Sellers want to enhance their reach and engagement with target audience. However, they can't get it because they find it challenging to measure the effectiveness of their social media marketing campaigns.

Therefore, they need to use your solution, e.g. SocialInsights.

Social Media Analytics Platform for Social Commerce Sellers : SocialInsights provides detailed insights into the performance of social media campaigns, including engagement metrics, audience demographics, and conversion rates, helping sellers optimize their marketing strategies. Of course it is much better than the stuff from SocialTrack, or CommerceMetrics!

How to find Social Commerce Sellers

You can get insights about the pain points of social commerce sellers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where social commerce sellers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of social commerce sellers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Social Media Analytics Platform for Social Commerce Sellers.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find social commerce sellers

To get started, edit the values in the following 3 input fields and click “Search social commerce sellers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find social commerce sellers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like social commerce sellers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever social commerce sellers complain about their pet peeve: They find it challenging to measure the effectiveness of their social media marketing campaigns.
  • Good for you because this is something that you can solve with social Media Analytics Platform for Social Commerce Sellers, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help social commerce sellers to reach their goal: To enhance their reach and engagement with target audience.

They will get to know, like and trust you. Eventually, they will buy your solution: Social Media Analytics Platform for Social Commerce Sellers.


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