How to get customers forAI-driven Seller Support Software

Where to find marketplace platform administrators in order to convert them to customers

The idea that helps Marketplace Platform Administrators

Marketplace Platform Administrators want increase seller engagement. However, they can't get it because they struggle to provide personalized seller support.

Therefore, they need to use your solution, e.g. SellerBoost.

AI-driven Seller Support Software : SellerBoost is an AI-driven seller support software that empowers Marketplace Platform Administrators to increase seller engagement by providing personalized support based on individual seller needs. Of course it is much better than the stuff from SellerGrowth, or Supportify!

How to find Marketplace Platform Administrators

You can get insights about the pain points of marketplace platform administrators if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where marketplace platform administrators hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of marketplace platform administrators, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: AI-driven Seller Support Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find marketplace platform administrators

To get started, edit the values in the following 3 input fields and click “Search marketplace platform administrators”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find marketplace platform administrators and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like marketplace platform administrators wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever marketplace platform administrators complain about their pet peeve: They struggle to provide personalized seller support.
Good for you because this is something that you can solve with aI-driven Seller Support Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help marketplace platform administrators to reach their goal: Increase seller engagement.

They will get to know, like and trust you. Eventually, they will buy your solution: AI-driven Seller Support Software.

Get your first customers now!

E-commerce Marketplace PlatformsAI-driven Seller Support Software