How to get customers forAI-powered Customer Engagement Platform for E-commerce Platforms
Where to find e-commerce platform owners in order to convert them to customers
The idea that helps E-commerce Platform Owners
E-commerce Platform Owners want to increase customer engagement and retention. However, they can't get it because they struggle to personalize user experiences at scale.
Therefore, they need to use your solution, e.g. EngageX.
AI-powered Customer Engagement Platform for E-commerce Platforms : EngageX utilizes artificial intelligence to analyze customer behavior and preferences, enabling personalized product recommendations, targeted marketing campaigns, and enhanced customer satisfaction. Of course it is much better than the stuff from Shopify, Magento, or BigCommerce!
How to find E-commerce Platform Owners
You can get insights about the pain points of e-commerce platform owners if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where e-commerce platform owners hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of e-commerce platform owners, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: AI-powered Customer Engagement Platform for E-commerce Platforms.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find e-commerce platform owners
To get started, edit the values in the following 3 input fields and click “Search e-commerce platform owners”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find e-commerce platform owners and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like e-commerce platform owners wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever e-commerce platform owners complain about their pet peeve: They struggle to personalize user experiences at scale.
- Good for you because this is something that you can solve with aI-powered Customer Engagement Platform for E-commerce Platforms, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help e-commerce platform owners to reach their goal: To increase customer engagement and retention.
They will get to know, like and trust you. Eventually, they will buy your solution: AI-powered Customer Engagement Platform for E-commerce Platforms.
E-commerceE-commerce PlatformsAI-powered Customer Engagement Platform for E-commerce Platforms
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