How to get customers forA comprehensive analytics platform tailored for e-commerce businesses

Where to find e-commerce analysts in order to convert them to customers

The idea that helps E-commerce analysts

E-commerce analysts want to gain actionable insights from data to optimize performance. However, they can't get it because they struggle with complex data integration and analysis.

Therefore, they need to use your solution, e.g. InsightHub.

A comprehensive analytics platform tailored for e-commerce businesses : InsightHub is a user-friendly software tool that aggregates and analyzes e-commerce data from various sources. It offers customizable dashboards, advanced reporting features, and predictive analytics to help businesses make informed decisions. Of course it is much better than the stuff from Google Analytics, or Adobe Analytics!

How to find E-commerce analysts

You can get insights about the pain points of e-commerce analysts if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where e-commerce analysts hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of e-commerce analysts, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: A comprehensive analytics platform tailored for e-commerce businesses.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find e-commerce analysts

To get started, edit the values in the following 3 input fields and click “Search e-commerce analysts”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find e-commerce analysts and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like e-commerce analysts wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever e-commerce analysts complain about their pet peeve: They struggle with complex data integration and analysis.
  • Good for you because this is something that you can solve with a comprehensive analytics platform tailored for e-commerce businesses, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help e-commerce analysts to reach their goal: To gain actionable insights from data to optimize performance.

They will get to know, like and trust you. Eventually, they will buy your solution: A comprehensive analytics platform tailored for e-commerce businesses.


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