How to get customers forCross-Border E-commerce Expansion Platform

Where to find e-commerce store owners in order to convert them to customers

The idea that helps E-commerce store owners

E-commerce store owners want to expand their reach to global markets. However, they can't get it because they struggle with international shipping logistics and costs..

Therefore, they need to use your solution, e.g. GlobalConnect.

Cross-Border E-commerce Expansion Platform : GlobalConnect is a cutting-edge software solution that simplifies cross-border E-commerce by providing real-time shipping rates, customs information, and market analysis to help store owners expand globally. Of course it is much better than the stuff from GlobalShopex, or Flow!

How to find E-commerce store owners

You can get insights about the pain points of e-commerce store owners if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where e-commerce store owners hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of e-commerce store owners, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Cross-Border E-commerce Expansion Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find e-commerce store owners

To get started, edit the values in the following 3 input fields and click “Search e-commerce store owners”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find e-commerce store owners and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like e-commerce store owners wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever e-commerce store owners complain about their pet peeve: They struggle with international shipping logistics and costs..
Good for you because this is something that you can solve with cross-Border E-commerce Expansion Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help e-commerce store owners to reach their goal: To expand their reach to global markets.

They will get to know, like and trust you. Eventually, they will buy your solution: Cross-Border E-commerce Expansion Platform.

Get your first customers now!

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