How to get customers forAn all-in-one platform for seamless international shipping and fulfillment
Where to find cross-border e-commerce entrepreneurs in order to convert them to customers
The idea that helps Cross-border E-commerce entrepreneurs
Cross-border E-commerce entrepreneurs want to expand their customer base internationally. However, they can't get it because they struggle with international shipping logistics and costs.
Therefore, they need to use your solution, e.g. Global Fulfillment Pro.
An all-in-one platform for seamless international shipping and fulfillment : Global Fulfillment Pro is a comprehensive software solution that optimizes international shipping logistics, calculates accurate costs, and manages customs clearance. It integrates with major shipping carriers and provides real-time tracking. Of course it is much better than the stuff from ShipStation, or Easyship!
How to find Cross-border E-commerce entrepreneurs
You can get insights about the pain points of cross-border e-commerce entrepreneurs if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where cross-border e-commerce entrepreneurs hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of cross-border e-commerce entrepreneurs, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: An all-in-one platform for seamless international shipping and fulfillment.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find cross-border e-commerce entrepreneurs
To get started, edit the values in the following 3 input fields and click “Search cross-border e-commerce entrepreneurs”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find cross-border e-commerce entrepreneurs and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like cross-border e-commerce entrepreneurs wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever cross-border e-commerce entrepreneurs complain about their pet peeve: They struggle with international shipping logistics and costs.
- Good for you because this is something that you can solve with an all-in-one platform for seamless international shipping and fulfillment, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help cross-border e-commerce entrepreneurs to reach their goal: To expand their customer base internationally.
They will get to know, like and trust you. Eventually, they will buy your solution: An all-in-one platform for seamless international shipping and fulfillment.
E-commerceCross-border E-commerceAn all-in-one platform for seamless international shipping and fulfillment
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