How to get customers forAutomated Incident Response Solution

Where to find security operation teams in order to convert them to customers

The idea that helps Security operation teams

Security operation teams want to swiftly respond to security incidents. However, they can't get it because they struggle with manual incident response processes.

Therefore, they need to use your solution, e.g. IncidentResolve.

Automated Incident Response Solution : IncidentResolve is an innovative software that automates the incident response process by analyzing, containing, and remediating security incidents in real-time, empowering security operation teams to swiftly respond to security incidents. Of course it is much better than the stuff from FireEye Helix, or McAfee MVISION EDR!

How to find Security operation teams

You can get insights about the pain points of security operation teams if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where security operation teams hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of security operation teams, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Automated Incident Response Solution.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find security operation teams

To get started, edit the values in the following 3 input fields and click “Search security operation teams”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find security operation teams and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like security operation teams wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever security operation teams complain about their pet peeve: They struggle with manual incident response processes.
Good for you because this is something that you can solve with automated Incident Response Solution, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help security operation teams to reach their goal: To swiftly respond to security incidents.

They will get to know, like and trust you. Eventually, they will buy your solution: Automated Incident Response Solution.

Get your first customers now!

Cybersecurity Security Operations Center (SOC)Automated Incident Response Solution