How to get customers forIntegrated Incident Response and Forensics Software
Where to find incident response and forensics teams in order to convert them to customers
The idea that helps Incident Response and Forensics Teams
Incident Response and Forensics Teams want to investigate and respond to security incidents efficiently. However, they can't get it because they face challenges in correlating and analyzing incident data.
Therefore, they need to use your solution, e.g. ForensicPro.
Integrated Incident Response and Forensics Software : ForensicPro integrates incident response and digital forensics capabilities, allowing incident response and forensics teams to efficiently correlate and analyze incident data, leading to quicker and more effective responses to security incidents. Of course it is much better than the stuff from IncidentInvestigator, or ForensicAnalyzer!
How to find Incident Response and Forensics Teams
You can get insights about the pain points of incident response and forensics teams if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.
The process, step by step
One process that we can totally recommend is this:
- Find out where incident response and forensics teams hang out (Reddit, Mastodon, etc.)
- Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
- Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
- If you find recurring questions or pet peeves of incident response and forensics teams, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
- At the end of the blog post, invite them to use your solution: Integrated Incident Response and Forensics Software.
I described the process here in my blog post: Identify a hungry audience.
If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!
Step 1 to find incident response and forensics teams
To get started, edit the values in the following 3 input fields and click “Search incident response and forensics teams”.
This is what will happen
- An AI will brainstorm 5 good search keyword phrases for you to find incident response and forensics teams and their pain points in online forums on the internet.
- With one click, you can search for each keyword phrase right away.
- CustomerPing will present the search results to you.
- If you think that one of those results looks like incident response and forensics teams wrote it, you can create a “customer radar station” on the forum where the post came from.
- You describe what makes a post relevant to your business.
- CustomerPing will “ping” you 24h a day, whenever incident response and forensics teams complain about their pet peeve: They face challenges in correlating and analyzing incident data.
- Good for you because this is something that you can solve with integrated Incident Response and Forensics Software, right?
What to do when you get a “customer ping”
When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.
Help incident response and forensics teams to reach their goal: To investigate and respond to security incidents efficiently.
They will get to know, like and trust you. Eventually, they will buy your solution: Integrated Incident Response and Forensics Software.
CybersecurityIncident Response and ForensicsIntegrated Incident Response and Forensics Software
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