How to get customers forDigital Forensics Software

Where to find incident response specialists in order to convert them to customers

The idea that helps Incident Response Specialists

Incident Response Specialists want swiftly respond to security incidents. However, they can't get it because they face challenges in conducting digital forensics.

Therefore, they need to use your solution, e.g. ForensicAnalyzer.

Digital Forensics Software : ForensicAnalyzer is a cutting-edge software tool that assists incident response specialists in collecting and analyzing digital evidence to quickly respond to security incidents. Of course it is much better than the stuff from Magnet Forensics, or AccessData!

How to find Incident Response Specialists

You can get insights about the pain points of incident response specialists if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

Find out where incident response specialists hang out (Reddit, Mastodon, etc.)
Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
If you find recurring questions or pet peeves of incident response specialists, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
At the end of the blog post, invite them to use your solution: Digital Forensics Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find incident response specialists

To get started, edit the values in the following 3 input fields and click “Search incident response specialists”.

This is what will happen

An AI will brainstorm 5 good search keyword phrases for you to find incident response specialists and their pain points in online forums on the internet.
With one click, you can search for each keyword phrase right away.
CustomerPing will present the search results to you.
If you think that one of those results looks like incident response specialists wrote it, you can create a “customer radar station” on the forum where the post came from.
You describe what makes a post relevant to your business.
CustomerPing will “ping” you 24h a day, whenever incident response specialists complain about their pet peeve: They face challenges in conducting digital forensics.
Good for you because this is something that you can solve with digital Forensics Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help incident response specialists to reach their goal: Swiftly respond to security incidents.

They will get to know, like and trust you. Eventually, they will buy your solution: Digital Forensics Software.

Get your first customers now!

Cybersecurity Incident Response and ForensicsDigital Forensics Software