How to get customers forDesignConnect - Industrial Design Client Collaboration Platform

Where to find industrial designers in order to convert them to customers

The idea that helps Industrial Designers

Industrial Designers want to improve collaboration with clients. However, they can't get it because they struggle to effectively communicate and gather feedback on design concepts.

Therefore, they need to use your solution, e.g. DesignConnect.

DesignConnect - Industrial Design Client Collaboration Platform : DesignConnect is a platform that facilitates communication between industrial designers and clients. It includes real-time commenting, 3D model sharing, and project timeline tracking features to streamline the design feedback process. Of course it is much better than the stuff from Trello, or InVision!

How to find Industrial Designers

You can get insights about the pain points of industrial designers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where industrial designers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of industrial designers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: DesignConnect - Industrial Design Client Collaboration Platform.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find industrial designers

To get started, edit the values in the following 3 input fields and click “Search industrial designers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find industrial designers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like industrial designers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever industrial designers complain about their pet peeve: They struggle to effectively communicate and gather feedback on design concepts.
  • Good for you because this is something that you can solve with designConnect - Industrial Design Client Collaboration Platform, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help industrial designers to reach their goal: To improve collaboration with clients.

They will get to know, like and trust you. Eventually, they will buy your solution: DesignConnect - Industrial Design Client Collaboration Platform.


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