How to get customers forOmnichannel Sales Platform for Department Stores

Where to find department store managers in order to convert them to customers

The idea that helps Department Store Managers

Department Store Managers want to boost their omnichannel sales. However, they can't get it because they struggle with integrating their offline and online sales channels and creating a unified shopping experience for customers.

Therefore, they need to use your solution, e.g. Omnisale.

Omnichannel Sales Platform for Department Stores : Omnisale is a groundbreaking platform that seamlessly connects department stores' brick-and-mortar locations with their online store, enabling unified inventory management, personalized marketing campaigns, and a consistent shopping experience across all channels. Of course it is much better than the stuff from ChannelFusion, or RetailBridge!

How to find Department Store Managers

You can get insights about the pain points of department store managers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where department store managers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of department store managers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: Omnichannel Sales Platform for Department Stores.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find department store managers

To get started, edit the values in the following 3 input fields and click “Search department store managers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find department store managers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like department store managers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever department store managers complain about their pet peeve: They struggle with integrating their offline and online sales channels and creating a unified shopping experience for customers.
  • Good for you because this is something that you can solve with omnichannel Sales Platform for Department Stores, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help department store managers to reach their goal: To boost their omnichannel sales.

They will get to know, like and trust you. Eventually, they will buy your solution: Omnichannel Sales Platform for Department Stores.


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