How to get customers forTechCare - Customer Support Automation Software

Where to find consumer electronics sellers in order to convert them to customers

The idea that helps Consumer Electronics Sellers

Consumer Electronics Sellers want to increase customer loyalty. However, they can't get it because they struggle to provide personalized post-sale support.

Therefore, they need to use your solution, e.g. TechCare.

TechCare - Customer Support Automation Software : TechCare automates personalized customer support for consumer electronics sellers, enhancing customer satisfaction and loyalty. Of course it is much better than the stuff from Zendesk, Freshdesk, or Intercom!

How to find Consumer Electronics Sellers

You can get insights about the pain points of consumer electronics sellers if you listen to them carefully, either in person or online. Listening online is much easier because you need not ask them for a customer interview but you can observe them talking about their problems, out there in their natural habitat. They won’t even notice that you are there, watching and listening to them.

The process, step by step

One process that we can totally recommend is this:

  • Find out where consumer electronics sellers hang out (Reddit, Mastodon, etc.)
  • Read what problems they talk about, and how urgent they are to them. (Did they try any solutions, yet? Did they spend money on anything, yet? Did they even cobble a homegrown solution together?)
  • Enter the conversation: Help them with tips, ask more about their situation and why they are in pain.
  • If you find recurring questions or pet peeves of consumer electronics sellers, create some helpful content for them (e.g. a blog post, a podcast episode, or a video) and share it with them for free, in the same conversations. They will be delighted.
  • At the end of the blog post, invite them to use your solution: TechCare - Customer Support Automation Software.

I described the process here in my blog post: Identify a hungry audience.

If you do this manually, it may take you hours each day. Automate it, with a little help from the AI in CustomerPing!

Step 1 to find consumer electronics sellers

To get started, edit the values in the following 3 input fields and click “Search consumer electronics sellers”.

This is what will happen

  • An AI will brainstorm 5 good search keyword phrases for you to find consumer electronics sellers and their pain points in online forums on the internet.
  • With one click, you can search for each keyword phrase right away.
  • CustomerPing will present the search results to you.
  • If you think that one of those results looks like consumer electronics sellers wrote it, you can create a “customer radar station” on the forum where the post came from.
  • You describe what makes a post relevant to your business.
  • CustomerPing will “ping” you 24h a day, whenever consumer electronics sellers complain about their pet peeve: They struggle to provide personalized post-sale support.
  • Good for you because this is something that you can solve with techCare - Customer Support Automation Software, right?

What to do when you get a “customer ping”

When such an alert appears on your mobile phone, you simply tap on it and join the conversation in the online forum.

Help consumer electronics sellers to reach their goal: To increase customer loyalty.

They will get to know, like and trust you. Eventually, they will buy your solution: TechCare - Customer Support Automation Software.

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